Social Listening: Ring Video Doorbell
The Ring Video doorbell is a product that helps insure people can have a well protected home even when they are not there. When people come up to the door it allows for you to see what is going on and make sure that no one is doing anything around your front door that they shouldn't be. This brand interested me because more and more people keep getting these systems installed with Ring being at the forefront of it all. People seem to like this brand because when it is doing what it is supposed to it works very well, but there is also the problem of customer support. I went over to Linkedin to check out what people were saying directly onto the posts of Ring, and it was not pretty. Right now it seems that that Ring is trying to sell their service over any one product. They are trying to tell people that they want you to have a "frictionless" experience with them and their customer service. This doesn't seem to be the case though with many customers, including Andr